Datadog pricing increased 40% with no new features. Our bill went from $15k to $21k monthly without any usage change.

PagerDuty alerts are delayed during major incidents when you need them most. 20+ minute delays during AWS outage.

New Relic UI is confusing after latest update. Took our team 2 weeks to find where they moved basic features.

Splunk licensing model is impossible to predict. Got hit with a $50k overage bill unexpectedly.

Opsgenie Slack integration keeps breaking after every update. Have to reconfigure weekly.

CloudWatch dashboard takes 30+ seconds to load. Completely unusable during incidents.

Dynatrace support takes 3-5 days to respond to critical issues. Had to figure out everything ourselves.

Grafana Cloud alerting rules syntax is unnecessarily complex. Documentation is outdated.

Sumo Logic credits expire too quickly. Lost $8k in unused credits due to unclear expiration policy.

Datadog Kubernetes integration constantly loses connection. Gaps in our metrics during critical times.

Elasticsearch cluster performance degrades significantly after 1TB of data. Had to shard aggressively.

PagerDuty per-user pricing makes it impossible to scale. $40/user/month for basic alerting is excessive.

New Relic data ingestion had 3 outages this month. Missed critical alerts during production issues.

Azure Monitor query language (KQL) has steep learning curve. Takes months to become productive.

Loggly customer support is non-existent. Submitted 5 tickets, zero responses in 2 weeks.